Innovation management is the strategic process of helping an organization develop new ideas, implement them, and continually monitor their progress. It covers everything – from generating ideas to final execution – making sure businesses can adapt and compete effectively. And as industries change, companies need to rely on innovation not just for growth, but to stay relevant.
The thing is, these days with everything changing so fast, innovation has become more important than ever.
Even though none of us really misses the pandemic, it served to show us how quickly things can shift. Suddenly, entire industries were disrupted, and businesses that were unable to adapt quickly were left behind.
So yes, it’s true: Innovation became the key to survival, not just growth. Companies that were able to pivot and find new ways to serve their customers were the ones that thrived.
In this complete guide, we’ll answer all your questions about innovation management. This is your one-stop resource to master the art of business innovation and discover how to implement it in your organization.
What is Meant by Innovation Management?
Let’s start with the basics, shall we? Innovation management is making sure new ideas are given the green light and then seeing them through to the other side. In short, it involves:
- Idea Generation: Collecting fresh concepts through brainstorming, crowdsourcing, or hackathons.
- Development: Refining these ideas into tangible products, services, or processes.
- Implementation: Bringing these to the market, while aligning with the company’s strategy and goals.
Also, unlike traditional R&D, innovation management engages multiple departments
Contrary to the old-school way of doing research and development, innovation management brings together people from all parts of the company throughout the process—ranging from marketing to operations.
Let’s explore these in detail in the next section.
5 Key Steps in Innovation Management
Of course, just like a well-crafted recipe, innovation management follows a series of structured steps to guide ideas from conception to market.
Want to know what are the five key phases involved? Find them below:
- Generating great ideas: The first step is for you to use internal brainstorming sessions or crowdsourcing platforms to gather insights from as many employees and customers as you can.
- Screening these ideas: Next, you’ll need to start evaluating these based on feasibility and alignment with your company’s strategic goals.
- Prototyping/Testing: Once that’s done, it’s important that you develop a minimum viable product (MVP) or prototype to test them.
- Implementation phase: The moment you’ve been waiting for: launching the final product/service. For this to work best, aim to ensure collaboration across departments, from product development to HR, as they’ll support its rollout.
- Monitoring and Improvement: Don’t sit back and relax just yet. After launch you’ll have to track the innovation’s performance and gather feedback for future improvement. And we’re sorry to burst your bubble, but this should be a continuous process.
Learn more: The Ultimate Guide to Understanding the Innovation Process in Business for Growth
Why is innovation management important?
It goes without saying that companies today, big or small, face highly-saturated markets, shorter product life cycles, and changing customer expectations. We know, we know…it’s a hassle to keep up!
Innovation management addresses these challenges by:
- Maintaining market relevance: New ideas keep products and services fresh, helping businesses avoid obsolescence (e.g., Blockbuster vs. Netflix – we’ll dive into this example later in this article, so keep on reading).
- Driving growth: Innovations unlock new revenue streams and customer segments.
- Creating differentiation: Unique offerings help organizations stand out from competitors.
What is the objective of innovation management?
The primary goal of innovation management is to generate value by transforming ideas into marketable products, services, or processes.
Let’s dive deeper into some of these key objectives:
- Customer-Centric Innovation: Deliver solutions that meet evolving customer needs (customer involvement in prototype testing, ensuring alignment with the end-user expectation).
- Sustainable Growth: Innovation management helps businesses tap into new markets, expand product lines, and achieve long-term growth.
- Operational Efficiency: Streamlining processes and fostering collaboration reduces inefficiencies. In simpler words, innovation needs to become a natural part of every employee’s workflow.
- Competitive Advantage: Businesses that innovate consistently future-proof their operations.
What is an Innovation Management Technique?
Innovation management employs various techniques to develop and implement ideas effectively.
These approaches ensure a structured process and help organizations maximize creativity.
Below are some key techniques:
- Design Thinking This is simply a user-centered approach that focuses on understanding the customer’s pain points and developing solutions that address their needs. The steps include:
- Empathize: Research your customers’ challenges.
- Define: Identify the key problems to solve.
- Ideate: Brainstorm as many creative ideas as possible.
- Prototype: Build a basic version of the solution.
- Test: Gather feedback and iterate on the design.
- Open Innovation: Encourages companies to collaborate with external stakeholders to involve external communities in product development –customers, startups, and even your suppliers.
- Lean Innovation: Focuses on creating minimum viable products (MVPs) to test ideas quickly. This method reduces risks by validating concepts before large-scale investment.
What are the 4 Pillars of Innovation Management?
We’re not done yet! In fact, we’re now about to get into the juicy stuff.
Effective innovation management is built on four essential pillars that ensure ideas are transformed into actionable outcomes:
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Strategy
You should identify the areas to innovate—whether products, services, or processes (and ensure all innovation activities fit into a larger business vision).
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Process
Innovation management is a step-by-step journey. For that, you must outline workflows, assign responsibilities, and define milestones.
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Structure
Don’t be fooled. Your team and tools are essential for success – Cross-functional teams encourage collaboration.
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Culture
An innovation-friendly culture empowers employees at all levels to contribute ideas. Encouraging experimentation and rewarding creative solutions nurtures this culture.
Examples of Innovative Management
Case studies demonstrate how companies implement innovation management to achieve measurable results.
For the sake of full understanding, below you’ll find some examples of innovative practices.
These examples will highlight the importance of proactive innovation. In other words, organizations must not only generate new ideas, but also implement.
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Healthcare Sector – Bayer and Medtronic:
Bayer’s innovation program attracted over 1,100 participants across 82 countries, contributing ideas for digital therapeutics and sustainable agriculture. Medtronic used crowdsourcing to identify MedTech vendors, receiving 323 submissions within six weeks.
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Retail Sector – Customer-Centric Innovation:
Retail companies use innovation challenges to improve customer experience. One of IKEA’s key innovation strategies has been to involve customers in the product development process. Through initiatives like the IKEA Hackers community, the company encourages customers to share their ideas and modifications to IKEA products, often leading to the creation of new products or features.
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Entertainment Industry – Blockbuster vs. Netflix:
Do you miss going out on Fridays to rent movies with your friends? Unfortunately, this seems to be a memory lost in the 90s – Blockbuster’s failure to adopt a digital strategy is a classic example of poor innovation management.
In contrast, Netflix thrived by continuously reinventing itself, demonstrating the importance of adapting to technological trends and consumer needs.
Challenges in Implementing Innovation Management
While innovation management offers numerous benefits, it doesn’t come without its challenges. And organizations may often encounter annoyances and obstacles that hinder the smooth execution of their strategies.
Below are the most common challenges (and solutions, of course):
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Resistance to Change
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- Most people don’t like change. And your employees may feel threatened by new processes or technologies.
- Solution: Foster a culture of innovation through incentives, transparent communication, and training programs.
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Resource Constraints
- Limited budgets, staff, or time can slow down innovation efforts.
- Solution: Use innovation management platforms to prioritize high-potential ideas and track progress efficiently, ensuring optimal resource allocation.
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Lack of Leadership Support
- Without top-down endorsement, innovation initiatives may fall flat like a pancake (and even though you might love pancakes, you still want your ideas to gain traction, right?).
- Solution: Involve leadership early in the innovation process to align their goals with project outcomes and emphasize the strategic value of innovation.
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Difficulty in Measuring ROI
- Quantifying the ROI of innovation initiatives can be challenging.
- Solution: Use KPI dashboards provided to track project milestones, monitor outcomes, and demonstrate measurable business impact.
What is Good Innovation Management?
Great question!
Good innovation management is defined by efficiency, collaboration, and, of course, measurable outcomes. This is the best way to ensure that your innovation efforts stay on track.
The idea here is to always have structured workflows to ensure that all your ideas contribute to growth.
Needless to say, successful innovation involves every employee. Activities such as internal innovation challenges encourage staff to participate, fostering a community of problem-solving.
Ah yes, and technology will be your best friend (for streamlining) – have a central point of access for all innovation-related activities, from ideation to project management. This ensures that no idea gets lost and that processes move swiftly.
Let’s further explore this next.
Learn more: How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace
Innovation Management Systems and Software
Adding on to the above, modern businesses need structured platforms to manage the complexity of innovation projects. Alas, innovation management systems (IMS) are here to help streamline the ideation process, project tracking, and collaboration by consolidating data and tools into a single interface.
In fact, innovation management software like innosabi not only accelerates time-to-market but also ensures every valuable idea is captured and nurtured.
Seems too good to be true. It’s not!
Here’s how such systems improve your innovation management:
- Crowdsourcing Ideas: Involving both employees and stakeholders in generating ideas that reflect real-world needs.
- Tracking and Managing Projects: Using dashboards and pipelines to evaluate progress and outcomes efficiently.
- Cross-Team Collaboration: Facilitating communication between departments, ensuring alignment throughout the innovation journey.
Conclusion: Building a Future-Proof Innovation Strategy
The future belongs to companies that innovate consistently. With the right systems, processes, and culture in place, your business will navigate challenges, capitalize on emerging trends, and build lasting success.
Ready to level up your innovation game? It’s time to bring everyone to the table—employees, customers, and partners.
With innosabi’s innovation management suite, you can streamline your process and generate inventive ideas. Whether you’re a fan of crowdsourcing, open innovation, or agile methods, the goal is the same: sustainable growth, efficiency, and a competitive edge. Don’t miss out on the future. Start innovating today!
Keep on reading our other articles:
What Is Idea Management (And How to Do It Effectively)
7 Hidden Internal Innovation Sources (With Examples)
The Real Difference Between Innovation and Creativity in The Business World