Privacy policy

innosabi GmbH (last edit 2018)

We are very pleased to welcome you on our website and want to thank you very much for your interest in innosabi, our products, and services. The protection of your privacy while using this page is very important to us. Therefore the following page will notify you about the collection and usage of personal data.


Consistent with privacy laws, the innosabi GmbH, Möhlstraße 2, 81675 München, is responsible for the compliance.

Data subject’s rights

You can always exercise the following rights under the contact details of our data protection officer:

  • Information about your stored data and their processing,
  • Correction of incorrect personal data,
  • Deletion of your stored data,
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
  • Objection to the processing of your data by us and
  • Data portability, if you have consented to the data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority will depend on the state of your domicile, work or alleged violation. A list of the non-public-sector supervisory authorities can be found at:

Application methods

We will process your personal information in a proper manner and take reasonable precautions to prevent unauthorized access, disclosure, alteration or destruction of data. The data processing is carried out by means of computers or IT-based systems according to organizational procedures and procedures, which target the specified purposes.

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (eg TLS).

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

  • You have given your express consent to
  • the processing is required to execute a contract with you,
  • the processing is necessary to fulfill a legal obligation,
  • processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.
Registration on our website

When registering for the use of our personalized services, some personal information will be collected, such as name, address, contact and communication information such as telephone number and e-mail address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.


On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

For the receipt of the newsletter, the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration, we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the “Double opt-in” procedure. For this purpose, we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact Form

If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.

Contact database

We use a contact database to process your e-mail address, name and other information that you have submitted to innosabi. This personal information may also be extended with publicly available information about the user (such as social media profiles).

We use this data to personalize offers, invitations and newsletters, as well as to provide faster customer service.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Use of Hubspot

On this website, we use HubSpot for our online marketing activities. HubSpot is a US-based software company with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.

This is an integrated software solution that covers various aspects of our online marketing. These include:

E-mail marketing (newsletters and automated mailings, eg for the provision of downloads), social media publishing & reporting, reporting (e.g. traffic sources, access, etc. …), contact management (eg user segmentation & CRM), landing pages and contact forms.

Our sign-in service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information. This information and the contents of our website are stored on servers of our software partner HubSpot. They can be used by us to connect with visitors to our website and to determine what services our company is interested in. All information we collect is subject to this Privacy Policy. We use all information collected solely to optimize our marketing activities.

Furthermore, to improve the user experience on our website for sending and receiving messages on some subpages, we use HubSpot’s live messaging service “Messages” (round chat icon at the bottom right of the screen). Upon approval and use of this feature, the following data will be transmitted to HubSpot’s servers:
– Content of all sent and received chat messages
– Context information (e.g., page where the chat was used)
– Optional: E-mail address of the user (if provided by the user via chat function)
The legal basis for the use of the services of Hubspot is Art. 6 I f DS-GVO – legitimate interest. Our legitimate interest in using this service is the optimization of our marketing efforts and the improvement of our service quality on the website.

HubSpot is sold under the terms of the “EU – US. Privacy Shield Frameworks “is certified and governed by the TRUSTe’s Privacy Seal and” U.S. – Swiss Safe Harbor “Framework.

More about HubSpot Privacy Policy »
More HubSpot Information on EU Privacy Policy »
You can find more information about the cookies used by HubSpot here & here »

If you generally do not want to be registered by HubSpot, you can prevent the storage of cookies at any time by your browser settings.

Use of Script Libraries (Google Webfonts)

In order to render our content correctly and graphically appealing across browsers, we use script libraries and font libraries on this website, such as: Google Webfonts ( Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.

The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and if so for what purposes – that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here:

Use of Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service of Adobe Systems Software Ireland Ltd. which grants us access to a font library. To integrate the fonts we use, your browser needs to connect to an Adobe server in the US and download the font we need for our website. Adobe receives the information that your website has been called from your IP address. For more information about Adobe Typekit, see the Adobe privacy policy, which you can access here:

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.

For detailed instructions on how to manage your own data related to Google products, click here.

Embedded YouTube videos

On some of our websites we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.

Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

Further information on data protection at “Youtube” can be found in the privacy policy of the provider under:

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain “”.

Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Use of Google Remarketing

This website uses Google Inc.’s remarketing feature. This feature is designed to present interest-based ads to web site visitors within the Google Network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google. On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google’s remarketing feature.

Google says it does not collect any personal information during this process. However, if you still do not want Google’s Remarketing feature, you can always disable it by making the appropriate settings at Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at

Use of intercom

innosabi uses the Intercom, Inc. Intercom, Inc. support tool (INTERCOM, INC., 55 2nd St, 4th Fl., San Francisco, CA 94105 USA). It is a communication platform for direct interaction via chat between website visitors and innosabi. If questions arise, we can provide you with this communication option prompt assistance. If you have registered, certain personal data will be collected and this will be disclosed at regular intervals. Your details (browser type / version, operating system used, time of server information, first name, last name, telephone number, e-mail address, company name) are collected in this context when registering on the portal and securely transmitted to Intercom via SSL- Encryption transmitted. innosabi also uses Intercom to analyze and evaluate the use of the website (eg usage data) in order to provide individual support in the use of the website and to optimize the website in terms of user-friendliness. Intercom, Inc. has joined the EU-US “Privacy Shield” agreement. This agreement aims to achieve a higher level of data protection for non-EU companies. More information about Intercom’s privacy policy can be found at the following link The Terms and Conditions of Intercom (Terms of Service) can be found at the following link:

Use of Social Plugins

On our website we use a series of so-called social plugins. These are small extension modules of various social networks that allow you to tell other participants within the social network that you are on our websites. It may also be that the social network logs your browsing history or other information. We would like to point out that we have only limited influence on the data transmitted by these social plugins. Please refer to the respective privacy policy for further information on the purpose and extent of the data collection and the further use of your data by the respective social network as well as setting options for protecting your privacy:

More specifically, the privacy policy is available at the following links:

Facebook /privacy/explanation
Twitter /privacy/lang=de
LinkedIn /legal/privacy
Xing /privacy
YouTube /privacy_guidelines
SlideShare /answer/lang=de
Instagram /about/legal/terms/api

Duration of Data Storage

Personal data will be processed and stored as long as the purpose for which it was collected is required. Therefore:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the full performance of this contract.
  • Personal data collected to safeguard the legitimate interests of the provider will be retained for as long as necessary to fulfill those purposes. Users may obtain more detailed information about the vendor’s legitimate interests in the relevant sections of this document or by contacting the vendor.

In addition, the provider is permitted to store personal data for a longer period if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be required to retain personal data for a longer period if required to fulfill a legal obligation or as ordered by an authority.

After expiration of the retention period, personal data will be deleted. Therefore, the right to information, the right of cancellation, the right of rectification and the right to data portability can not be invoked after the expiration of the retention period.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have any questions about privacy, please email us or contact the person responsible for privacy in our organization:

Andreas John Breijs

or by email