Collaborating with
customers

USE CASES WITH INNOSABI TELESCOPE

Customers are the ideal partner for designing innovative products and services or improving your existing offerings. Because they are the ones who experience the benefits and shortcomings first hand, they know exactly which of their needs are not met yet. The innosabi software enables you to engage large numbers of customers in goal-oriented projects. Whether it is idea generation, product development, or digital prototype testing: tap into the potential of community collaboration.

MORE INSIGHTS

CROWD INNOVATION

Our Crowd Innovation approach merges the best strategies for gathering ideas and insights from customers. Elements from methods like Design Thinking and Stage-Gate Process are combined with advanced voting mechanisms. At first, customers are encouraged to share their ideas, discuss them with others and enhance them along the way. Therefore, the larger challenge is divided into separate phases to get more and more specific results.

Through pairwise voting and other mechanisms, the choice of the users can be further limited, while intelligent semantic and sorting algorithms help the admin to narrow down extensive discussions to actionable results that indicate which ideas are worth pursuing. Review and selection options offer full control and guidance along the entire process.

YOUR BENEFITS

| Gather valuable insights, feedback, and ideas from your client base
| Identify and prioritize the needs of your customers
| Create user-centered products or services to reduce the risk of market failure
| Establish a fast and seamless process for the implementation of user requirements
| Strengthen your customer relationships and brand loyalty

BETTER FEEDBACK

PROTOTYPE TESTING

Feedback Loops and iterative improvement are core elements of agile product development. With Prototype Testing, there is no final optimum, but always room for refinement – even after product launch. By testing beta versions, click dummies and mockups, your customer community can interact with digital prototypes and communicate with internal stakeholders to fathom the chances and challenges of their ideas directly.

The users for these testing phases are invited and selected based on their individual profiles and backgrounds. And the feedback from qualitative discussions and quantitative surveys then condense the reactions of the target group in usable input. The improvement ideas can be directly transferred in further collaboration projects that aim for implementation in products or services.

YOUR BENEFITS

| Gather first-hand insights on the experience of the users
| Respond to customer feedback already from early stages of product development
| Control the degree of openness of your innovation projects
| Facilitate better product strategies through collaborative improvement formulation
| Establish fast working, digital feedback channels for large numbers of participants

MORE INSIGHTS

CROWD INNOVATION

Our Crowd Innovation approach merges the best strategies for gathering ideas and insights from customers. Elements from methods like Design Thinking and Stage-Gate Process are combined with advanced voting mechanisms. At first, customers are encouraged to share their ideas, discuss them with others and enhance them along the way. Therefore, the larger challenge is divided into separate phases to get more and more specific results.

Through pairwise voting and other mechanisms, the choice of the users can be further limited, while intelligent semantic and sorting algorithms help the admin to narrow down extensive discussions to actionable results that indicate which ideas are worth pursuing. Review and selection options offer full control and guidance along the entire process.

YOUR BENEFITS

| Gather valuable insights, feedback, and ideas from your client base
| Identify and prioritize the needs of your customers
| Create user-centered products or services to reduce the risk of market failure
| Establish a fast and seamless process for the implementation of user requirements
| Strengthen your customer relationships and brand loyalty

BETTER FEEDBACK

PROTOTYPE TESTING

Feedback Loops and iterative improvement are core elements of agile product development. With Prototype Testing, there is no final optimum, but always room for refinement – even after product launch. By testing beta versions, click dummies and mockups, your customer community can interact with digital prototypes and communicate with internal stakeholders to fathom the chances and challenges of their ideas directly.

The users for these testing phases are invited and selected based on their individual profiles and backgrounds. And the feedback from qualitative discussions and quantitative surveys then condense the reactions of the target group in usable input. The improvement ideas can be directly transferred in further collaboration projects that aim for implementation in products or services.

YOUR BENEFITS

| Gather first-hand insights on the experience of the users
| Respond to customer feedback already from early stages of product development
| Control the degree of openness of your innovation projects
| Facilitate better product strategies through collaborative improvement formulation
| Establish fast working, digital feedback channels for large numbers of participants

LEARN MORE

Get more information about the software behind Crowd Innovation and Prototype Testing. Everything about innosabi telescope can be found on the product page.

THE INNOSABI
USE CASES

With the innosabi software, you can not only integrate the customers of a company into innovation management. With our best practices as a foundation, our technology also provides opportunities for collaboration with suppliers and employees.

THE QUICKEST WAY TO GET IN TOUCH!

Do you want to learn more about the possibilities and practical applications of the innosabi software? Just use the contact form below and one of our experts will contact you shortly.

We are looking forward to hearing from you!



IN WENIGEN SCHRITTEN ZUR INNOSABI DEMO!

Do you want to learn more about the possibilities and practical applications of the innosabi software? Just use the contact form below and one of our experts will contact you shortly.

We are looking forward to hearing from you!